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How to Add an FAQ Page in Shopify Impulse Theme

Content

Impulse includes a dedicated FAQ page template with collapsible question-and-answer blocks, so you don't need a plain text page or an app for this.

Steps

  1. In your Shopify admin, go to Online Store > Pages > Add page, and assign it the FAQ template if Impulse offers one, or create the page and add the FAQ section within the theme editor.
  2. In your Shopify admin, go to Online Store > Themes and click Customize on Impulse, then open that page.
  3. Click Add block for each question, filling in the question as the block's heading and the answer as its body text.
  4. Group related questions under section headings if you have more than a handful.
  5. Click Save.

Keep answers short and scannable — an FAQ page is for quick reassurance, not a place to reproduce your full shipping policy in prose.

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